AxonStore.com’s Return Policy
We know you’ll love our products. If, however, you are not satisfied with any AxonStore.com product you purchased, you may return it within 30 days for a refund (excluding shipping and handling). To request a return please call 1-800-567-8385 for return directions.
Once your request is processed, return shipping instructions will be provided by return e-mail. Your refund will take 4-6 weeks to process from the receipt of the returned product and will appear on your credit card. AxonStore.com reserves the right to deduct a reasonable “use fee” from the refund amount in the event a product is not returned in resaleable condition.
Price Protection Policy
We understand your concerns when purchasing the latest solutions in the consumer electronics industry. In appreciation for your business, we dedicate ourselves to supporting the value of the products we sell and protecting your investment in this technology. That’s why AxonStore.com offers a price protection policy that protects you from price changes that may occur after you purchase a product directly from us.
Should the manufacturer’s price for a product change within 14 days after your purchase, you may e-mail firstname.lastname@example.org to request a refund of the difference in price. The AxonStore.com Price Protection Policy applies only to product purchased directly from AxonStore.com and is subject to change without notice. To qualify for a price difference refund, AxonStore.com must receive your request for refund within 14 days of purchase. Refund amounts will be determined by a comparison between the actual AxonStore.com purchase price billed to your credit card and the manufacturer’s price at the time of your request. All refunds will be applied as credits to the originally invoiced credit card.
Warranty Service or Exchange
Service requests or exchange requests are handled directly by the manufacturer. Consult your product documentation for support/exchange options.